Privacy Policy

1. Information We Collect

a) Information you provide directly. This may include your name, email address, phone number, billing information, business details, messages, files, and any other information you submit through forms, checkout, chat, or email communication.

b) Transaction information. When you purchase, we may collect order details such as items purchased, payment status, billing/shipping details, and timestamps. Payment processing is typically handled by third-party processors; we do not store full payment card data unless explicitly stated otherwise.

c) Usage and device information. We may collect information such as IP address, browser type, device identifiers, pages viewed, time spent, referral URLs, and general location (city/region) derived from IP.

2. How We Use Information

We use personal information to:

• Provide, deliver, and maintain the site and Services.
• Process payments, orders, confirmations, and customer support requests.
• Communicate about purchases, service updates, and administrative notices.
• Improve site performance, content, and user experience.
• Prevent fraud, abuse, and unauthorized access; comply with legal obligations.
• Send marketing messages where permitted by law and your preferences.

3. Legal Bases (Where Applicable)

Depending on your jurisdiction, we may process personal information based on one or more legal bases, including: performance of a contract, legitimate interests (e.g., security and service improvement), compliance with legal obligations, and consent (e.g., marketing communications).

4. Cookies and Similar Technologies

We may use cookies, pixels, and similar technologies to operate the site, remember preferences, measure performance, and analyze traffic. Some cookies are necessary for core functionality (e.g., cart and checkout). You can control cookies via browser settings, but disabling cookies may impact site functionality.

5. Sharing and Disclosure

We may share personal information with:

• Service providers that help us operate the site (hosting, analytics, customer support tools, payment processing).
• Legal and compliance authorities when required by law or to protect rights, safety, and security.
• Business transfers in connection with a merger, acquisition, sale, or restructuring (subject to safeguards).

We do not sell personal information in the ordinary course of business. If our practices change, we will update this policy.

6. Data Retention

We retain personal information only as long as needed to provide Services, comply with legal obligations, resolve disputes, enforce agreements, and maintain security. Retention periods may vary depending on the category of data and applicable laws.

7. Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no method of transmission over the internet or method of storage is 100% secure. You acknowledge that you provide information at your own risk.

8. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, and to object to certain uses. You may also have the right to withdraw consent for processing where consent is the legal basis.

You can typically opt out of marketing emails using the unsubscribe link. For requests related to privacy rights, contact us using the details in the Contact section. We may need to verify your identity before fulfilling certain requests.

9. Children’s Privacy

The site is not intended for children under the age of 13 (or a higher age where required by local law). We do not knowingly collect personal information from children. If you believe a child provided personal information, contact us so we can delete it.

10. International Transfers

Your information may be processed in countries other than your own. Where required, we implement appropriate safeguards for cross-border data transfers, consistent with applicable laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The “Last updated” date indicates when the latest revision became effective. Continued use of the site after changes means you accept the updated policy.

12. Contact

If you have questions about this Privacy Policy or want to make a request regarding your personal information, contact us here: